FAQs

1. Who do you sell tattoo supplies to?

We only sell tattoo supplies to licensed professionals who work in licensed studios. You must meet both criteria to do business with TCB. For more information, please click on the following link - Professionals only policy.

2. Where are you located in Indiana?

We are located in Jeffersonville, IN. In addition to the supply company our building also houses Tattoo Machine Gun, and our new toy and comic book store - TCB Toys & Comics. 
     
1730 Williamsburg Dr, Suite 1 
Jeffersonville, IN 47130

3. What are your hours of operation?

We are open Monday - Saturday 10AM - 8PM, and Sunday Noon - 5PM. 

4. How do Envy needles by TATSoul compare to Kingpin’s needles?

Based on feedback from customers, TATSoul’s Envy needles run a size smaller than Kingpin’s.

5. TCB doesn’t carry something I need, now what?

You can reach out to us the following ways: email- tcbtattoosupply@gmail.com, the Contact Us page on the website, or by filling out the form provided at the bottom of the Manufacturer’s page for this specific purpose. Furthermore, you can reach out to us via Instagram or Facebook. We will work to get you the supplies and brands you require.

6. My studio orders supplies from TCB, how can we get you to showcase our work on social media?

Follow us on social media, then tag us with #tcbtattoosupply and we just may showcase your work on our page. Thank you for your business and support!

7. Equipment that I’ve purchased from TCB has stopped working. What should I do?

Step 1: Save the defective piece of equipment

Step 2: Contact us any of the ways mentioned in #5

If we have the item(s) in-stock, we will do a straight trade with you. If not in-stock we will work as quickly as possible to make sure that you get a new replacement and will follow-up with you frequently until such time.

*Please note, we must receive the defective piece of equipment in order to do exchanges. No exceptions!

8. What methods of payment are available?

We currently accept PayPal, credit cards (via Shopify), and cash.

If these FAQs haven’t touched on your question(s)/concern(s), then please reach out to us via our Contact Us page. You might have a question or concern that we can include here to help future professionals. Thank you, we appreciate and value your time! 

Delivery

Shipping is available via UPS Ground for $13 throughout the U.S.

The below map is a general representation of UPS Ground transit times.

Please note, orders received by 3PM EST will make it into the Ground sort that night*.

US Time in Transit Map

We currently only do business within the United States. Sorry for the inconvenience.

*items that are in-stock

Our brands